Cardholder Information

If you have, or have applied for, one of our MasterCard® cards online and have questions, the Customer Service Centre will be happy to help.

Customer Service (MasterCard Applications, cardholder inquiries, card delivery) - Call 1-877-770-0738 or go online to service@cucardsonline.com

Click here to view the Canadian Code of Practice for Consumer Debit Card Services.

For online card services, visit www.cucardsonline.com

Lost & Stolen Cards:

Within Canada and continental USA - 1-800-567-8111
Outside Canada and continental USA - 1 (306) 566-1276 (collect)